Unethical business practices have become a huge problem in the ICT marketplace with even main players voicing their concerns regarding them. Keeping this aspect in mind and due to the issues which have been raised by various distributors and suppliers, GICT has introduced a Trade Safe Code to ensure that all transactions and dealings are safe and secure.
Our main objective is to show that unethical or unprofessional conduct will not be acceptable from any person or company. All users of the GICT platform are requested to read through the “GICT Trade Safe Code.” Continued use of the GICT platform will mean that users are in compliance with all rules, regulations and details mentioned herein.
The Trade Safe Code is crafted to enhance the user experience and aid in using the GICT platform in accordance to standards of high professionalism, ethics and responsibility. The GICT Trade Safe Code emphasises healthy business practices and the importance of striving for quality and honesty in all their dealings on the GICT Platform.
Due to the backlash caused in the ICT market place by bad business practices and untrustworthy dealers, the GICT Trade Safe Code allows us to actively establish a more trustworthy and professional platform that can help to preserve the existence and reputation of the ICT industry.
Users can find details regarding the GICT platform, such as procedure for filing complaints, processing a complaint, time frame and the methodology applied to evaluate and resolve all alleged violations and sanctions if applicable.
The Trade Safe Code incorporates the following principles for businesses and individuals making use of the GICT platform. Users are requested to go through these and apply them effectively.
All dealings between members of GICT platform, in the capacity of buyers or sellers, shall be conducted in accordance to the highest level of professionalism and honoured in good faith. GICT expects members to:
All members are requested to conduct their business in accordance with the highest standards so as to improve and enhance the reputation and confidence in GICT and the ICT Industry. GICT expects members to:
GICT understands that it is a public platform and users rely on us to enforce proper measures to ensure the security of confidential and personal details. GICT expects its members to:
GICT takes all complaints seriously and requests members to follow the protocols in order to ensure that their complaints are addressed properly. Missing or incomplete complaint forms are not entertained. The complaint should be submitted in written form to GICT at: [email protected].
All members of the GICT platform can file a complaint at any time.
Please make sure to follow the points mentioned here for your complaint:
The GICT Trade Safe Code relies on an Ethics Admin who is responsible for reviewing any violation, reported or unreported in accordance with our principles to sustain ethical behaviour and business practices. All complaints received need to be processed in the following manner:
Sanctions are applicable only if a violation is noted by the GICT Ethics Admin. This can either be individually noted or brought to the attention via a complaint. The following sanctions are upheld by GICT:
Sanction 1: Private
Sanction 2: Public to the platform
Sanction 3: Suspension from the GICT Platform
Sanction 4: Exclusion from the GICT Platform
The terms of procedure mentioned herein are outlined for dealing with violations of the Trade Safe Code. The main purpose of this is to ensure that all members of GICT are in compliance with GICT’s code of conduct regarding ethical business practices: